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Moorpark News

Posted on: February 21, 2019

Clean Power Alliance and SoCal Edison Provide NEM Update to Solar Customers

Solar Panels on House

Clean Power Alliance (CPA) has reached an agreement with Southern California Edison (SCE) concerning the unexpected billing issues that arose for several solar Net Energy Metering (NEM) customers resulting from Southern California Edison’s true-up process. In collaboration with SCE, CPA is giving NEM customers additional time to make an informed choice. Any customer who received an NEM true-up bill from SCE, and who would now like to opt out, can do so by March 31, and their previous credits will be restored and/or any NEM true-up charges reversed. Their NEM status will be as if they had never become a customer of Clean Power Alliance.

Over the course of the next month, CPA will be sending two additional letters to all NEM customers explaining their new options and the additional time they have to make a decision:

These true-up concerns can be quite technical in nature, and every NEM customer is in a slightly different circumstance. Questions about this process should be directed to CPA’s call center at 888-585-3788 (TTY 323-214-1296). If a customer is not able to resolve their concerns through the call center, they may contact Account Services Manager, Tyler Aguirre (taguirre@cleanpoweralliance.org), who will coordinate and craft an individual response.

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