Virtual Counter

Welcome to Moorpark City Hall
Virtual Counter

Front Counter Team

The City of Moorpark is pleased to announce expanded in-person counter service at Moorpark City Hall (799 Moorpark Avenue) as of June 15, 2021.
                                       City Hall will be open Monday through Friday as follows:
                                       8:00 a.m. - 1:00 p.m.:     Walk-Up Service (No Appointments Required)
                                       1:00 p.m. - 4:00 p.m.:     Appointments Only
                                       4:00 p.m. - 5:00 p.m.:     Virtual Hours: Phone/Online Services Only

                                        Please call (805) 517-6200 for appointments or virtual service.

You may also contact our divisions directly: 

Building and Safety: 

Online building permit submittal information is located below. 


Code Compliance: 

Public Works / Engineering: 

            For more information on the status of Covid-19 and the impacts to the City of Moorpark, please visit our web page at:


On October 4, 2022, the City launched its new Moorpark Self-Help Online Portal (SHOP) for online building permit applications! Please use the following links to manage your building permits:

For New Permits:For Existing Permits:
  • If your permit begins with “21” or “22”, then use our old CityTech system
  • If your permit begins with a “BLR” or “BLNR”, then use our new Moorpark SHOP

Please note that you will need to create a new account in the Moorpark SHOP system, even if you already have a CityTech account. Need help? E-mail questions to

Walk-in hours continue to be 8:00 a.m. to 1:00 p.m. Monday - Friday except for holidays. Afternoons are reserved for appointments only. Time slots can be requested for 1:00, 2:00, or 3:00 as available.

Applications and Forms Link 

       Common Applications and Forms:

If you have additional questions, please call (805) 517-6200.